Shipping policy

Shipping Policy

Last Updated: July 12, 2026

Thank you for shopping with Florix Essentials. We're committed to delivering your order safely and as quickly as possible. Please review our shipping policy below.

Order Processing

  • Orders are processed during our business hours, Monday to Friday, 12:00 PM – 7:00 PM.

  • Orders are typically processed within 1–2 business days after they are confirmed.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • During sales, holidays, or periods of high order volume, processing times may be slightly longer.

Delivery Time

Standard Delivery (Pakistan)

  • Estimated delivery time: 5–7 business days

Karachi Express Delivery

  • Estimated delivery time: 1–2 working days

  • Available for eligible locations within Karachi only.

Please note that delivery times are estimates and may vary depending on your location and courier operations.

Shipping Coverage

At this time, Florix Essentials ships only within Pakistan.

We do not currently offer international shipping.

Shipping Charges

Shipping charges, if applicable, will be calculated and displayed during checkout before you complete your purchase.

Any promotional free shipping offers will be clearly mentioned on our website or during checkout.

Order Tracking

Once your order has been dispatched, you will receive a tracking number (where available) via SMS, WhatsApp, or email so you can monitor your shipment.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) across eligible locations in Pakistan.

Please ensure that someone is available to receive the package and make the payment at the delivery address.

Repeated refusal or non-acceptance of COD orders may result in future COD orders being declined.

Online Payments

We also accept secure online payments through the payment methods available during checkout.

Orders paid online will be processed once payment has been successfully confirmed.

Delivery Delays

While we always aim to deliver your order within the estimated timeframe, delays may occasionally occur due to:

  • Weather conditions

  • Public holidays

  • Courier service delays

  • Remote delivery locations

  • Unexpected operational issues

  • Events beyond our reasonable control

Florix Essentials is not responsible for delays caused by courier companies or circumstances beyond our control.

Incorrect Shipping Information

Please ensure that your shipping address, phone number, and other delivery information are accurate before placing your order.

Florix Essentials is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

If your order has not yet been dispatched, please contact us as soon as possible and we will do our best to update your shipping information.

Failed Deliveries

If a package is returned to us because:

  • The customer was unavailable after multiple delivery attempts.

  • The shipping address provided was incorrect.

  • The customer refused to accept the order.

We may require additional shipping charges before reshipping the order.

Damaged Packages

If your package arrives visibly damaged or leaking, please:

  • Take clear photos before opening the package.

  • Contact us within 7 days of delivery.

  • Include your order number and photos or videos of the damaged product.

For more information, please refer to our Return & Refund Policy.

Need Assistance?

If you have any questions regarding shipping or your order, please contact us.

Florix Essentials

Email: florixessentials@gmail.com

WhatsApp: +92 370 2993176

Business Hours: Monday to Friday, 12:00 PM – 7:00 PM

Address: Gulistan-e-Johar, Block 3A, Karachi, Pakistan